1-800-got-junk.com Website Review & Ratings + 1-800-GOT-JUNK? Coupons
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1-800-got-junk.com Website Review & Ratings + 1-800-GOT-JUNK? Coupons

1-800-GOT-JUNK, "the world's largest junk removal service," is a company from Vancouver, BC with operations in the USA, Canada, and Australia, that hauls away refuse from homes, businesses and even construction sites. Beside removing refuse, the company offers competitive prices to dispose of construction materials, home appliances, office supplies, electronics and other valuable recyclable materials. Their services are an attractive alternative to renting a dumpster or hiring hourly haulers to get rid of mattresses, yard waste, renovation waste and the like. 

To make an appointment for removal, clients can call a toll-free number or choose an open appointment time on the website 1800gotjunk.com. Prices and pickup times can be searched simply by inputting one's postal ZIP code to check for availability. Clients are given a two-hour pickup window, and the pickup crew calls the client between a half hour and fifteen minutes before arrival within that window.

Pricing is estimated through an interactive process involving the input of a description by the client, which then orders a graphic interface with photographs of junk in various quantities that the client can choose. A price appears next to the photograph.

The company offers franchises to entrepreneurs who want to operate their own 1-800-GOT-JUNK local entity. Haulers who already have a clientele and experience can take advantage of 1-800-GOT-JUNK's client-booking and material-recycling backbone by taking a franchise. 

The company is open to the public on Youtube, Twitter and Facebook. Some franchises offer discounts to AAA members.

1-800-GOT-JUNK?: What makes it different?

The company's coverage of the US, Canada and Australia make it easy for consumers to book a hauling appointment online and learn from the website exactly what will be handled and how. Clients can ask questions about hauling, recycling and prices through live chat available on the website.

There is complete list of materials that the company recycles under the link "Junk we recycle" in the "Environment" section. There is a FAQ about what happens to the junk they haul, and as much as possible the company gives reuseable materials to national charities such as the Salvation Army, Goodwill and Habitat for Humanity.

1-800-GOT-JUNK is partnered with several environmentally-conscious companies, with whom they work to reduce the environmental impact of junk disposal, and to redirect refuse to its many reuses. The company is partnered with Canadian energy supplier Amcana and the carbon-awareness education company Climate Smart.

1-800-GOT-JUNK? vs. primary competitors (sites similar to 1-800-GOT-JUNK?)

As described by a reviewer on Junk Removal Reviews, some other junk haulers will charge by the hour to take away junk, so the consumer is beholden to the speed of the haulers. 1-800-GOT-JUNK, on the other hand, charges the consumer by how much of the truck(s) gets filled by the junk.

The company's principal national competition is College Hunks Hauling Junk, though that company hasn't yet achieved the far-reaching coverage enjoyed by 1-800-GOT-JUNK.

As shown by Junk Removal Rates' breakdown and comparison of the prices of 1-800-GOT-JUNK and three northern Californian competitors, the company can't top the prices of every other local junk-hauling company. However, though the San Francisco area may have a passel of environmentally responsible haulers like Junk General and Eco Haul, people in and near other urban areas can rely on 1-800-GOT-JUNK to use the most current and thorough recycling and reuse techniques where they may not otherwise be employed.

1-800-GOT-JUNK?: Pricing & packages

The website's price estimator uses pictures of junk and a schematic of a hauling truck, so clients can get an estimate of the price using objects that everyone is familiar with. The process is kind of entertaining; one can watch the photograph of couches and television cabinets swell in size, and compare prices. For example, a dumpster's worth of couches and furniture will cost about $390 to haul away. Renting a dumpster of the same size for the same ZIP code can cost up to $350 for just the rental, saying nothing of the cost of having the dumpster towed away.

Even when the crew has arrived at the client's location, the quote given by the hauler is always free of obligation.

It is difficult to compare prices with 1-800-JUNK-USA and College Hunks because they don't give a free, interactive online estimate, and their ZIP code coverage areas are smaller.

Appointments booked for same-day service can be eligible for $10 off.

1-800-GOT-JUNK?: Product images & screenshots
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1-800-GOT-JUNK?: Customer reviews & comments

Reviews on sites like Yelp,  Kudzu, and Insider Pages largely give the service very positive reviews, focusing on the high quality of customer service skills shown by the haulers, speed of the work, lack of client effort, and pricing.

Some clients have expressed disappointment over the gap between the initial quote and the final price, and some have said that the service is a good deal only for heavy, bulky junk.

Al S in the Seattle area wrote a review representative of typical client comments:
"This is a great service... I scheduled a 4PM-6PM Saturday appointment. They came at the late end of that range ... I got possessed with clearing out the old stuff from my garage. All that stuff, plus two old TVs, some tires, and some old dining room chairs ... pretty much filled most of the truck. They charged me about $700 for 7/8 of a truck, plus surcharges for the tires and TVs."

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Customer Reviews
1-800-GOT-JUNK? Average Rating:
(1 rating)
1-800-GOT-JUNK? 1 out of 5 based on 1 ratings. 1 user reviews.
Ted Davis — 75 months ago
1.0 Star Rating: Not Recommended
“overpriced/and not very informative”

This company overcharges for the amount of work they perform. $608 including surcharges that are not shown on their website (minus a miniscule $10 for online scheduling) all for 45 minutes worth of work. I was stuck in a position where I had to have the work performed and had no other choice than to submit to this equivalent of highway robbery. Had I know all this info upfront, I would have found another alternative to these overpaid junk haulers.

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